This course explores how to manage change, complexity, and crisis within organisations. Change is an inevitable feature of today’s business environment and so the ability to manage change in all its forms is a vital skill at all levels of management. Sometimes change is planned and leads to strategic projects and programs being initiated – here the skills of project/program techniques such scoping, co-ordination, delivery and planning are vital. Sometimes the change is forced upon the organisation and here the skills required are more reactive and involve quickly assessing priorities, stakeholder interests and flexible outcomes. Both types of change can be further complicated by the complex nature of the modern business world and the attention of an often hostile media. This course addresses the suite of behaviours that managers need to acquire in order to manage projects, programs, and crisis across the spectrum of change.
This course develops a high level of awareness of the importance of change skills. On successfully completing this course you will:
- Appreciate the critical role of project management in enabling change to be managed.
- Have the confidence to apply the essential tools and techniques of change management.
- Understand how to integrate projects into programmes.
- Be more confident in dealing with extreme change (crisis)
- Be aware of the power of the media and how to avoid turning a crisis into a catastrophe.
Any managers who are responsible for initiating and delivering change within their organisations.
This course emphasises the importance of practically developing the skills required and so will mix several learning techniques including:
- Interactive lectures
- Case Studies
- Group case studies
- Role plays
- Self Reflection
About the Faculty
Venue: Cairo Based Hotel
Average class capacity: 20 - 25 participants.
The workshop is funded by the Industrial Training Council (ITC)